![]() You can contact Steam Support by visiting the Steam Deck page on the Steam Support website. If you aren’t ready to fix your Deck yourself -more on that later- we still recommend contacting Steam Support and checking just how much the repair is going to cost you before visiting a third-party repair service. For instance, the EU requires a minimum warranty period of 2 years, as opposed to the standard Valve hardware warranty that lasts “one (1) year starting from the date of shipment.”Įven if the issue is not covered by the warranty, Valve can still repair your device, but they’ll charge you. Instead, you’re entitled to a warranty provided by your country. Note: If you’re living in an EU country, the UK, New Zealand, Australia, or The Province of Quebec in Canada, the limited warranty listed on the Valve Hardware Warranty webpage “does not apply to you,” according to Valve. There you can find the section titled “Exclusions.” Read it and check whether your issue is excluded from the warranty. RELATED: How to Fix No Audio on TV on a Steam Deck With Windows Step 2: Contact Steam Supportīefore you contact Steam Support and initialize the Steam Deck RMA process, we recommend checking the Valve Hardware Warranty webpage. If none of the procedures listed on the troubleshooting page helped and your Deck still refuses to work, or if your issue is tied to a hardware malfunction -such as a damaged or broken analog stick, cracked screen, etc.- you should contact Steam Support, explain your issue to them, and see whether it’s covered by the warranty or not. The Steam website’s Steam Deck troubleshooting page includes many ways to troubleshoot your device and, hopefully, make it work again. The program will reset your local account password and switch your Microsoft account back to local account immediately.The first thing you should do after finding that something’s wrong with your Deck is troubleshoot the device.Once booting to the PCUnlocker program, select the local account associated with your Microsoft account and click on Reset Password button. Have your locked machine to boot from PCUnlocker Live CD (or USB drive) you just created.First of all, you have to create a PCUnlocker Live CD (or USB drive) on a spare computer (not your locked Windows 10 PC).This method will also allow you to access all of your Microsoft account's local files. If you forgot your Microsoft account password and you were unable to reset the password with Microsoft's online recovery method, the best way is switching back to a local account so you can sign in again to your Windows 10 computer. If the computer on which you forgot the password has no Internet access, you won't be able to sign in with the new password. Be sure you're connected to the Internet at the Windows sign-in screen. You can now log in to Windows 10 with your Microsoft account. If everything goes well, you should see the "Your account has been recovered" screen.Enter the new password you'd like to use for your Microsoft account.Enter the security code you just received and click Next. Check your email account or cell phone and look for a message from Microsoft account team.If your information checks out, the site will help you create a new password. If you don't have access to your email account and cell phone, click "I don't have any of these" and then fill out a questionnaire including account security questions. This could be your email address or cell phone number that are associated with your Microsoft account. For security purpose, type the letters represented by the captcha to prove you're human.Ĭhoose how you want to receive the security code and click "Send code". Enter the email address you use as your Microsoft account.Choose "I forgot my password" from the short list of options and then click Next. Open the Microsoft Account Password Reset page from any browser.To reset a lost Microsoft account password, you can use any device (for example, another PC, a smartphone or tablet) that is connected to the Internet and go to the Microsoft online password reset tool. Method 1: Use Microsoft's Online Password Reset Page In this article we'll show you two methods to reset lost Microsoft account password in Windows 10. ![]() ![]() Forgot your Microsoft account password and couldn't sign in to Windows 10? When you're locked out of your PC, there is also no option to switch back to local account even if you remember the local account password.
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